IT Support Services

If you are a small to medium enterprise, a S.O.H.O. startup or even a home user, its unlikely you can afford to payroll an entire IT department to meet your IT needs. Auranos.org has the ideal solution for you.

Lost of small businesses need IT support and even though individually they can't afford a whole IT department in combination with one another, for a fee commensurate to the resources a business requires, your own virtual IT department can be at your disposal at a price you can afford.

Whether one of your employees has an issue with the email settings or you need database backups on a rolling basis, Auranos.org can cover all your IT needs. As a repair shop, we are never short of the skills, knowledge and equipment to fix any hardare issues and as a software developer, we are not short on solutions to any technical problems you may encounter.

An organisation as large as 200 employees might have an IT department as large as 5 people with an average salary of 30K. Perhaps you are a business with perhaps yourself as the only employee. Why not contact us about how much it will cost to get a share of the IT Support resources we have on hand for our IT Support customers.

We can provide your business with everything you need from Remote Assistance and Social Media management to Network Monitoring and Satelite Linked Fleet Communication Equipment. Whether you are a sole trader or a medium scale enterprise, your IT will be in good hands when managed by Auranos.org.

Home Visits

Some of our domestic customers are housebound and there are times when there are IT problems that simply cannot be solved "at base". If you live in the South Cumbernauld Area, such as Carbrain, Kildrum, Greenfaulds or even Seafar (or such like), we are quite happy to come round and solve whatever problem it is you are having with your computer or network and hopefully fix things "on site" for you there and then.

In some circumstances, especially if you are a windows user, there are problems we can solve remotely by way of you arranging a remote assistance call with us, where you can watch us control your computer remotely doing whatever it is that needs done to solve whatever issue it is you have.

While most of our customers will bring broken computers and mobile devices around to us to be repaired, we dont mind picking these up from people in Cumbernauld and bringing them back, payment on delivery, fully repaired.

We are ourselves a home based business and our prices reflect the lower running costs of our business model but remember that all our work comes with a years guarantee and this goes for businesses as well as our residential customers.

Do you do ... ?

Sometimes we are asked if we do some particular service in relation to computers and the answer is nine times out of ten, YES! The only things we do not do are helping you to navigate around a particular website or giving advice on how to reach higher levels on Candy Crush. If it has to do with a generic computing problem, be it that your USB dongle has snapped in two, a hard disk failure or a smashed screen, whether it be a PC, a laptop, a mobile phone or a tablet, we will be very happy to help you. We can also repair monitors (but not televisions), printers, and a number of other peripheral devices.

We do Linux, we do apple, we do Windows, we will even do Playstations, XBoxes and Nintendo Switches, but to be fair, the consoles are built in extremely sturdy manners and it is rare we can repair these at a price which is lower than the going rate of a second hand console, but we are willing to give it a go. Network routers, ADSL modems, unlocking phones from a particular network... we can even arrange for you to have a time quota on low-orbit communication satelites.

If it's computer related. We can provide IT support. Call us today on 07903 064488 or contact Stephen through his email address sduffy@auranos.org and we will be glad to go through your enquiry in regard to whatever IT problem you have.